openculture.com<\/a><\/p>\n"},{"date":1630886400,"url":"https:\/\/tilde.pt\/~fimdomeio\/nossa-senhora-do-computismo\/2021\/09\/Taking-screenshots-in-1983","title":"Taking screenshots in 1983","body":"\n\n<\/p>\n\n
source @ reddit.com<\/a><\/p>\n"},{"date":1630540800,"url":"https:\/\/tilde.pt\/~fimdomeio\/nossa-senhora-do-computismo\/2021\/09\/Tech-assistance","title":"Technical Assistance","body":"\n\n\n- The user clicks yes. They might read what they clicked yes to.<\/li>\n
- The user doesn't usually read prompts<\/li>\n
- The user will not read error messages, even if they are to their benefit.<\/li>\n
- The user doesn't know how to \"google\" problems<\/li>\n
- The user will sometimes even ignore IT professional help even when they call us. This is usually a \"bitch session\" with no clear resolution.<\/li>\n
- You will tell the user what to do, and they will also say yes. They still don't understand.<\/li>\n
- Users will install software and not understand how to remove said software (control panel\/remove software).<\/li>\n
- Users are not curious. What would be obvious to simple reading they will ignore.<\/li>\n
- Only when the computing environment is unbearable, will they call in. Or it will be the simpleton user who wants you to do their work for them.<\/li>\n<\/ol>\n\n
\n- not sure what the original source is <\/li>\n<\/ul>\n"}]